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Privacy policy

1. General provisions

1.1. This privacy policy describes how SIA “ONprint”, reg. No. 42103112613, Jelgavas iela 36, Rīga, LV-1004 (also the “controller”) obtains, processes and stores the personal data that drukalabak.lv obtains from its customers and from people who visit the website (the “data subject” or “you”).

1.2. Personal data is any information relating to an identified or identifiable natural person, that is, the data subject. Processing is any operation performed on personal data, such as collection, recording, alteration, use, consultation, erasure or destruction.

1.3. The controller follows the data processing principles laid down by law and can confirm that personal data is processed in accordance with the laws in force.

2. Collecting, processing and storing personal data

2.1. The controller obtains, processes and stores identifying information mainly through the online shop website and e-mail.

2.2. By visiting the online shop and using its services, you agree that any information you provide is used and managed for the purposes set out in this privacy policy.

2.3. The data subject is responsible for making sure the personal data provided is correct, accurate and complete. Knowingly providing false information is considered a breach of this privacy policy. The data subject must inform the controller of any change to the personal data provided without delay.

2.4. The controller is not liable for any loss caused to the data subject or third parties as a result of false personal data being provided.

3. Processing of customers’ personal data

3.1. The controller may process the following personal data:

  • first name and surname;

  • date of birth;

  • contact details (e-mail address and/or phone number);

  • transaction data (goods purchased, delivery address, price, payment information and the like);

  • any other information provided when buying the website’s services and goods or when contacting us.

3.2. In addition, the controller has the right to check the accuracy of the data provided against publicly available registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:

  • (a) the data subject has given consent to the processing of their personal data for one or more specific purposes;

  • (b) processing is necessary for the performance of a contract to which the data subject is party, or to take steps at the request of the data subject before entering into a contract;

  • (c) processing is necessary for compliance with a legal obligation to which the controller is subject;

  • (f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The controller stores and processes the data subject’s personal data for as long as at least one of the following applies:

  • the personal data is needed for the purposes for which it was obtained;

  • the controller and/or the data subject may pursue their legitimate interests in the manner set by law, for example by lodging objections or bringing or pursuing a claim in court;

  • there is a legal obligation to keep the data, for example under the Accounting Law;

  • the data subject’s consent to the processing in question is in force, where there is no other lawful basis for processing.

Once these circumstances end, the retention period of the data subject’s personal data ends too, and all the personal data concerned is irreversibly deleted from computer systems and from electronic and/or paper documents that contained it, or those documents are anonymised.

3.5. To meet its obligations to you, the controller has the right to pass your personal data to partners and processors who process data on our behalf, such as accountants, courier services and others. The processor is the controller of personal data. Payments are processed by the makecommerce.lv payment platform, so we pass the personal data needed for payments to the platform’s owner, Maksekeskus AS.

On request, we may pass your personal data to state and law enforcement authorities, and, where necessary, use it to defend our legal interests by preparing, filing and defending legal claims.

3.6. When processing and storing personal data, the controller takes organisational and technical measures to protect it against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

4. Rights of the data subject

4.1. Under the General Data Protection Regulation and the laws of the Republic of Latvia you have the right to:

  • access your personal data, receive information about its processing, and request a copy of your personal data in electronic form and its transfer to another controller (data portability);

  • request the correction of incorrect, inaccurate or incomplete personal data;

  • have your personal data erased (“the right to be forgotten”), except where the law requires the data to be kept;

  • withdraw consent you have given to the processing of your personal data;

  • restrict the processing of your data, that is, ask us to stop processing your personal data for a time;

  • lodge a complaint with the Data State Inspectorate.

Please send requests to info@drukalabak.lv or by post to Jelgavas iela 36, Rīga, LV-1004.

5. Final provisions

5.1. This privacy policy has been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council and the laws in force in the Republic of Latvia.

5.2. The controller may change or add to this privacy policy at any time and without prior notice. Changes take effect once published on drukalabak.lv.